Több mint 15 év IT területen szerzett szakmai tapasztalattal a hátam mögött munkát keresek.
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Alap adatok
Név
Antal Dániel
Régió
Budapest vagy környéke
Telefonszám
kapcs.felvétel után
Email cím
kapcs.felvétel után
Egyéb elérh.
kapcs.felvétel után
Születési év
1982
Legmagasabb végz.
Középfokú
Intézmény, szak
ÁVF
Általános információk
[nincsenek megadva általános információk]
Munkatapasztalatok
Év (időtartam)
Cég
Szerepkör
Leírás
2016- (12 hó)
Kinstellar Business Services S.a.r.L; Budapest
IT Service Delivery Manager
• Managing 4 teams in 7 Countries with 25 members including 1st and 2nd line, Technical and Project team members, Team Leaders and Seniors. • Creating various reports for Top Management and Board meetings. • Organizing projects and related work of IT staff to ensure that the jobs are completed on time, within budget, and to customer specifications. • Updating outdated process’s and implementing new operational policies. • Managing subordinate staff in the day-to-day performance of their jobs. • Organized trainings for IT Staff
2015- (12 hó)
Provident Zrt (International Personal Finances Ltd,) Budapes
IT Support Team Supervisor & Project Manager
• Managing a team of 12 including 1st line, 2nd line team members. • Planning and organizing a project for 3000 hand-held devices upgrade and replacement. • Keeping inventory up to date in offline and online systems. • Keeping in touch with the development team, assisting with testing and feedbacks. • Maintaining the live and the back-up systems. • Responsible for success of project.
2013- (30 hó)
Systemax Business Services Ltd, Budapest
2nd Line Team Lead
• Supporting users locally and remotely in other offices. • Setting up and supporting Virtual Desktop Environment. • Migrating users from and to various platforms. • Keeping Inventory up to date, ordering IT equipment according to business needs. • Managing Cisco Telephony software and systems. • Managing a team of 3 engineers, training them and coordinating their work-flow - Staff Administration including extra hours, holidays, Quarterly and Yearly Employee Evaluations\Performance Review. - Creating documents for procedures. - Active use of Active Directory, MS Exchange, Vmware, McAfee AntiVirus, Remote Software and Application Deployment, various Encryption software, Windows Updates via WSUS, Cloud Computing. EXPERIENCE:
2011- (24 hó)
LogMeIn Ltd, Budapest
1st and 2nd line Desktop Support
• Assisted users with installation, configuration and ongoing usability of desktop and server computers on all Microsoft and iOS platforms, peripheral equipment and software. • Ensured desktop computers and servers interconnect seamlessly with diverse systems including associated validation systems, file and email servers, computer conferencing, application servers and administrative systems. • Worked with procurement staff to purchase hardware and software. • Assessed functional needs to determine specifications for purchases. • Managed equipment’s encryption, local and server backups and Nortel (later Cisco) telephone system.
2005- (75 hó)
Twintechnology Ltd, Watford
Various
1. 2nd and 3rd line Technical Support / Web Development TwinTechnology Office, Watford • Provided quick and efficient resolutions to all technology related problems. • Supported desktop and server environment both locally and remotely. • Gained strong knowledge of HP/ DELL products and other various hardware. • Regularly checking backups using Symantec (Veritas) Backup Exec. Web development using Dreamweaver, Photoshop, Indesign. 2. Project Management (Contracting) Exemplas Business Solutions Ltd, Hatfield • Oversaw the roll out of more than 300 laptops and 100 desktop PC’s. • Created images using Ghost Images (Symantec Ghost Solution). • Installed, controlled and maintained Symantec Endpoint Encryption. • Supported Blackberry Enterprise Server (BES). 3. 2nd Line Technical Support (Contracting) Lealands High School , Luton • Repaired, maintained and upgraded desktop and notebook computers as well as other equipment. • Managed MS Exchange 2003 – 2010, AD, RM system, WatchGuard FW. • Monitored incoming & outgoing traffic through firewall, maintaining rules and settings. 4. 1st and 2nd line Technical support (Contracting) Watford General Hospital, NHS Trust. • Regularly checked tape and software backups on servers. • Provided technical support to software and hardware problems on site, on phone or through RDS software.
2004- (12 hó)
Myhotels Group, London
1st and 2nd line IT support
• Maintained printers, monitors, scanners and other hardware. • Responsible for installing new software and systems on new or existing equipment. • Tested and troubleshoot systems to ensure the elimination of bugs or viruses.
2003- (12 hó)
Nu Skin Enterprises Ltd Hungary, Budapest
1st line Desktop Support
• Managed information technology infrastructure, systems, networks, software and resources across multiple platforms.
Vállalt munkavégzési típusok, rendelkezésre állás
Munkatípus(ok)
Vállalt heti óraszám
Kezdés
Nettó díj elvárás
Főállás
40
nincs megadva
kapcs.felvétel után
Jellemző ismeretek
Kompetencia
Szint
Részletek
Területek - Üzleti hatékonyság növelés
Tapasztalt
nincs megadva
Területek - Üzletmenet folytonosság
Profi
nincs megadva
Területek - Outsourcing
Tapasztalt
nincs megadva
Területek - CRM
Tapasztalt
nincs megadva
Területek - ERP
Tapasztalt
nincs megadva
Operatív ismeretek - Követelményelemzés
Profi
nincs megadva
Operatív ismeretek - Folyamatszervezés
Profi
nincs megadva
Operatív ismeretek - Koordináció
Profi
nincs megadva
Projekt menedzsment - Módszertani ismeretek
Tapasztalt
nincs megadva
Projekt menedzsment - Tipikus projektek volumen
Tipikusan 5-10-20M Ft
nincs megadva
Projekt menedzsment - Tipikus projektméret
15 beosztott v. több
nincs megadva
Projekt menedzsment - Tapasztalat
Szolgáltató oldal
nincs megadva
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